Privacy Policy

Effective Date: 25th February, 2025

Greatwood Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect
‍We collect personal information that you voluntarily provide when you contact us via our website’s contact form. This includes:
- Name
- Email address
- Phone number (optional)
- Business name (optional)
- Business website (optional)

We do not collect sensitive personal information or financial data.

2. How We Use Your Information
‍We use your personal information to:
- Respond to your inquiries and communicate with you.
- Provide our services and support.Improve our website and services.
- Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. How We Store and Protect Your Information
‍We take reasonable steps to ensure that your personal information is protected from misuse, loss, unauthorised access, modification, or disclosure. Information submitted via our contact form is stored securely and accessible only by authorised personnel.

4. Sharing Your Information
‍We may share your information only in the following circumstances:
- When required by law or regulatory authorities.
- If necessary, with trusted third-party service providers (e.g., website hosting) who assist in operating our business, subject to confidentiality obligations.

5. Your Rights and Choices
‍You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or outdated information.
- Withdraw consent for processing your personal data, where applicable.

To exercise these rights, please contact us at hello@greatwood.com.au

6. Cookies and Tracking Technologies
‍Our website may use cookies to enhance user experience. Cookies are small data files stored on your device that help improve website functionality.
‍
6.1 What Cookies We Use
‍We use the following types of cookies:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Functionality Cookies: Enhance user experience by remembering preferences.

6.2 Managing Cookies
‍You can adjust your browser settings to refuse cookies or notify you when a cookie is being set. However, some features of our website may not function properly without cookies.

7. Third-Party Links
‍Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

8. Changes to This Policy
‍We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
‍If you have any questions about this Privacy Policy or how we handle your information, please contact us at: hello@greatwood.com.au


Greatwood Digital
Sydney NSW
ABN 72 552 876 092
hello@greatwood.com.au